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Open your privacy choices clearly

Your account details, UPI, Paytm, PhonePe references, device records, and privacy choices are handled under this Privacy Policy before you explore the lobby.

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CONTACT ROUTES

Check privacy contact paths

Privacy requests should reach the team that can verify your account and act on the right record set. Use the route that matches your request, and include your account email, the payment reference if relevant, and a clear description of what you want us to check. We may ask for extra verification before changing or releasing data, because account privacy and wallet safety are handled together.

Team online

Privacy email

Write to [email protected] for access, correction, deletion, or cookie-related requests. Send from your account email where possible, and avoid sharing card images or unrelated identity files unless we ask.

Account chat

Use signed-in chat when your request concerns recent UPI, Paytm, or PhonePe records. The chat team can tag the case for privacy handling after confirming account ownership inside the secure session.

Request queue

For data changes, removal requests, or consent questions, we place your case in a privacy queue. You receive a case reference, and we may contact you again if any record needs confirmation.

ACCOUNT CARE

Browse our data handling standards

We treat privacy as part of account operation, not as a separate formality. Each record has a purpose: account access, payment matching, security checks, service messages, dispute response, or legal compliance.

Data we collect

We collect account details you provide, sign-in records, device signals, game session references, wallet activity, and messages you send us. We avoid asking for extra documents unless a verification or legal reason requires them.

Cookie use

Cookies help keep you signed in, remember privacy choices, measure page function, and detect unusual account activity. You can control many cookies through your browser, though some are needed for secure account access.

Payment context

UPI, Paytm, and PhonePe records may include transaction IDs, time stamps, account references, and status messages. We use them for matching payments, resolving failed requests, and keeping accurate wallet records.

Security checks

We use sign-in alerts, device checks, access logs, and limited staff permissions to protect account data. If a request looks unusual, we may pause changes until ownership is confirmed.

Retention periods

We keep data only for account operation, legal duties, dispute handling, security, and audit needs. When a record is no longer required, we delete it or remove direct account links where possible.

Change requests

You can ask us to correct account details, review stored data, withdraw consent where consent applies, or request deletion. Some records must remain for legal, payment, or security reasons.

Discover answers on privacy rights

These answers explain how the Privacy Policy works when you manage an account from India. They cover access requests, correction, deletion, cookies, payment records, service providers, and security checks. If your case involves local law, payment verification, or account ownership, we may need extra time or proof before we can act on the request.

It covers account details, sign-in records, device data, cookie choices, messages to support, game session references, and payment context from UPI, Paytm, or PhonePe. It also covers records created during verification or dispute handling.

Yes. Email [email protected] from your account address and describe the data you want. We verify ownership before sharing any file, and we may remove details that relate to security or another person.

Send the correction request through signed-in chat or privacy email. We may ask for confirmation if the change affects your wallet, contact details, or identity record, because privacy updates must protect account access.

Cookies support sign-in, privacy preferences, page function, security checks, and basic measurement of site performance. You can adjust browser settings, but blocking essential cookies may prevent secure account features from working.

Payment references are available only to teams and service providers that need them for account operation, payment matching, security, dispute response, or legal duties. They are not placed on public profile pages.

You can request deletion by email or signed-in chat. Some records may need to remain for legal, payment, fraud prevention, or dispute reasons, and we will explain what can be removed.

Access, eligibility, and some privacy actions depend on local law and are available where local law permits. If a rule affects your request, we will explain the reason and the next step.

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